Product & Service Excellence Is Assumed

This post is the second in the series that started with this visual model of the characteristics that define singular products and services. Reminder: singular products and services are the top  one percent — the most popular products and services on the planet....

Exceeding Expectations

People have certain expectations of what a product will do for them before they buy it. We know, for example, that a digital camera will take really good photos of our children, our family, etc. When that camera also takes tremendous looking HD video, usable for our...