Silence Is Money

This is an excerpt from my brand new book, Selling Boldly, which is now in stock (early!) and shipping at Amazon. Get it here.  Want to know the most underutilized technique in sales? Silence. That’s right. Not talking is a rare commodity in the sales profession. In...

Respect The Game

With baseball spring training under way, I’ve been reading up on the latest about my Cubs and the upcoming season. In one of the articles, one of the pitchers was discussing something the Cubs manager, Joe Maddon, often says: “Respect the game.” To me, this means be...