Enthusiasm in Sales

I’ve worked with thousands of salespeople over the last 10 years, and I’ve come to believe there a single, powerful characteristic that separates the most successful from the rest. It is at once the most important characteristic salespeople can have, and also the...

Call Friendlies

One of the major activities my clients start doing systematically is using the telephone more to call customers and prospects. Many salespeople immediately assume I mean cold calling as soon as we start talking about the phone. Naturally, they resist this, as they...