Value & Adjectives

Most people need to communicate more confidently, positively and emotionally about their work. Why? Because your customers do. If you would ask your customers about their top reasons for working with or buying from you, they would use more dramatic and compelling...

The Executive Sale

When you’re selling to higher level executives at large companies (the publicly traded, or the very large private firms), keep in mind that their priorities are much different than your own. For example: They work hard to not draw attention to themselves. They...

Believe In Your Value

Your customers speak more positively about your company, products, services and value than you do. If you ask the what they like best about working with you — and why — they’ll use language, emotion and boldness that is far beyond how you describe...