How You Think

Fact: Your customers think more positively about you than you do. Fact: They speak more emotionally about your work than you do. What does this do to your marketing? Is it as positive, and emotional and shameless as it could be? As it must be?  Of course not. How can...

Guessing From A Conference Room

If you aren’t talking to customers, you are guessing from a conference room. If you aren’t understanding their thinking, their wants, the value they perceive they get from you, you are guessing from  conference room. There are only two options: talking to...

Am I Taking Action?

Here’s a simple reminder about making sure you are building your action habit, as per yesterday’s post and newsletter: Ask yourself periodically throughout the day, “Am I taking action?” I have a little sticky note on the bottom of my monitor...