The Discipline of Doing

I received a lot of feedback from you regarding last week’s newsletter on the difference between knowing what to do and doing it (it’s discipline). A few of you said it was the best Evangelist Marketing Minute ever. So I spent some time last week defining...

Categorizing Customers & Prospects

I often say we need good lists. But we also need accurate categorization (or tagging) within those lists. This allows us to message, market, and communicate differently to various groups of people on our lists. Thinking about tagging across multiple dimensions: By...