I am grateful and appreciative to you for helping to make my new book, Selling Boldly, a Wall Street Journal bestseller in its first week of publication. It's incredibly difficult for a new book to "break into" the bestseller list, and we did it. Perseverance This is...

With a highly successful launch week of my new book, Selling Boldly, behind us, there's still time for you to get into my free, live Selling Boldly webinar next week, and receive a free signed copy of the book mailed to you. That's a lot of free goodness, plus you'll...

Today is the official publication date of my new book Selling Boldly. There's still time for you to get into my free, live Selling Boldly webinar next week, and receive a free signed copy of the book mailed to you. All the details are here.    To celebrate the...

This is an excerpt from my brand new book, Selling Boldly, which is now in stock (early!) and shipping at Amazon. Get it here.  Want to know the most underutilized technique in sales? Silence. That’s right. Not talking is a rare commodity in the sales profession. In...

I'm pleased to announce that my new book, Selling Boldly is now available for pre-order! It's about using the powerful principles of positive psychology -- including optimism, gratitude and perseverance -- in order to sell more. And, since it's a book by me, there's a...

With baseball spring training under way, I’ve been reading up on the latest about my Cubs and the upcoming season. In one of the articles, one of the pitchers was discussing something the Cubs manager, Joe Maddon, often says: “Respect the game.” To me, this means be...

Recently, I was a part of a small group of volunteers who interviewed the two finalists for an important job in the community where we live. One of them obviously had more energy, passion, drive and ambition than the other.   One person I discussed this with called...

At a keynote speech last week, as I was talking about the importance of proactively communicating with customers and prospects, an owner of a wholesale distributor company raised his hand and asked me the following question:   “What do I do with my (air...

You have to believe.   You have to believe in your great value to your customers.   They believe in it, why don’t you? Heck, they pay for it, for years and sometimes decades. The competition calls regularly, but they stay with you. They know they can probably find it...

Yesterday the American Chris Mazdzer won a stunning Olympic silver medal in luge.   And yet, here is what he posted on social media just three weeks ago: “What kills me and has been driving me wild for over a year now is the fact that no matter what I do, my top speed...