Chase The Rejections

Sales is a rejection profession but we salespeople do everything possible to avoid it. Nobody fails more than salespeople — not even baseball players, where a 70% failure rate is considered exceptional. And yet, we salespeople go to great lengths to avoid being...

How Customer Friendships Create Sales Growth

Some people are experts at small talk — they can work a big room and instantly be everybody’s distant acquaintance. They are experts at knowing a tiny bit about a lot of people. Most interactions happen on the surface. Many politicians are this way. And many...

Persevering in 2022

For about two years I have been working on selling a revenue growth project to a large, several-hundred-million-dollar distributor. This fall, after two years of talking, we finally got a meeting together with the president and two sales leaders. It went very well....