Caring

If you care, in sales, you are ahead of most of the competition. Because you’d be surprised how many people don’t care enough. But if you demonstrate to the customer that you care, you are ahead of 99.9% of the competition, because almost nobody does that. Here’s what...

Are You Plan-Driven?

Many salespeople spend their days moving from one incoming inquiry to the next.   We are inquiry-driven.   Customers call. We answer. Usually, they are unhappy. Either something is wrong or they need something urgently. That’s the only time people pick up the phone,...

Push The Gas!

My friends, the calendar has turned once again, and the year has entered the fourth quarter. We have 13 weeks this year.   The ultimate outcome of most games, and most years, is determined in the fourth quarter.   Have a strong one, and you’ll exceed plan. You’ll...