The Definition of Perseverance in Sales

Here is a short excerpt from my upcoming book — just completed and submitted to my publisher Wiley — about the definition of perseverance: A good definition of perseverance in sales is to continue to try to help customers in the midst of failure or...

8 Huge Benefits of Making Proactive Calls

A proactive sales phone call is defined as calling a customer or prospect when nothing is wrong. Because nearly every other call your customers get revolves around a problem for them to fix, or an urgency for them to react to. The purpose of these proactive calls is...

Always Ask For The Business

Never end a phone call unless you know what the next step is. I call these pivots to the sale, or, if you’re not at that point yet, pivots to the next commitment. Always pivot to the sale or next commitment, on every call. Because unless you clarify specifically...

How We Grow: Live Webinar

Would you like to learn about what a sales growth project with me looks like? Join me on Tuesday, February 16, at 11AM Central / 12PM Eastern for a deep dive into the work I do with clients. We will discuss the systems my clients implement for 10-20% annual sales...