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Latest Articles

Latest Articles

We Owe Them This…

I've always considered this Memorial Day weekend a time of new beginnings and great promise. In the Chicago area, where I live, it signals the coming of good weather and for my family, the start of the most enjoyable months of the year. Around here, Memorial Day is...

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Believe In Yourself Like Your Customers Do

In difficult times like these, our beliefs can carry us. They can move us towards confidence and boldness. The right beliefs often lead to behaviors that will help your customers, your company, and your family. And so, what are thee beliefs? Believe in your great...

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Our Media is Creating Panic

I was on the treadmill today with the TV on around the time of our stock market's opening bell. As I flipped from one news channel to another, here are photos from my phone: The media loves a train wreck. The media loves to scare us. It brings eyeballs. And clicks....

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Selling In The Age of Coronavirus

This piece is longer than my usual newsletters, but we are not in usual times. I hope you’ll find this useful.  First, be calm. Your customers are panicking. Your competition is panicking. But the world is not ending. It is being challenged. It is going through...

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