Latest Articles
Latest Articles
Sell With Silence
Sell With Silence By Alex Goldfayn Sales is an interaction of asking questions and allowing customers to answer them. Unfortunately, all too often, we salespeople don't wait long enough to let the customer answer. Instead, get in their way. Don't let your nervous...
What Customers Think When Salespeople Don’t Call
What Customers Think When Salespeople Don't Call By Alex Goldfayn When we don't call our customers proactively, to check in on them, to ask what they are working on and what we can help with, here is how they perceive it: You don't care enough to call. You don't care...
How We Can Work Together In 2022
First, my wife, Lisa, and I would like to wish you and your family a happy, safe and relaxing Thanksgiving. Second, as you make your plans for next year, here are some ways we can work together to grow your sales in 2022: I can keynote your sales meeting: If you plan...
Your Competition is Not As Good As You
The following is an excerpt from my September, 2021 Wall Street Journal bestseller, Pick Up The Phone & Sell. It is the entire text of Chapter 11: Your Competition Is Not As Good As You By Alex Goldfayn One critically important path for overcoming your fears about...
Staying Alive in Sales
One of the keys to successful selling is to stay in the game long enough to give yourself a chance at winning the business. Another way of saying this is to stay alive. Not in the life-or-death sense, but in the keep-trying-until-you-succeed sense. When a baseball...
How to Finish Strong in 2021
It's November 1. Yes, we are in to the holiday months, but there is still plenty of time to finish the year strong. There are 20 business days in November, excluding Thanksgiving and the Friday that follows. In December, there are 16 business days if you count...
True or False: Millennials Hate The Phone
Last week I was keynoting for my friend and client, Jim Tenuto, at his Renaissance Executive Forum annual meeting in San Diego -- in person!. Inevitably, the first question of the event went something like this: But millennials hate the phone. They won't make calls....
Faith in Yourself & The Process
The following is an excerpt from chapter 12 in my new book, the WSJ bestseller Pick Up The Phone & Sell. The chapter is titled Perseverance Is A Sales Superpower. By Alex Goldfayn Have Faith in Yourself & The Process There is another important component in the...
If the Phone Were Invented After Email
In a review for my new book, Pick Up The Phone and Sell, a reviewer named Sean wrote one of the most fascinating ideas I’ve read all year: “If the phone were invented after email, we would claim it was a technological marvel that would revolutionize sales.” My...
Let’s Focus on What We Can Control
Late last week, we learned that my brand new book, Pick Up The Phone & Sell, hit the WSJ bestseller list list in its first week of publication. This is tremendous news, and I very much appreciate your support in making this happen. Thank you! To commemorate this...