Latest Articles

Latest Articles

7 Marketing Lessons from RIM

My new Mashable piece is a breakdown of seven marketing lessons from RIM's dark recent journey. Here is one of them: Build on Strengths Instead of Improving on Weaknesses I’m constantly telling clients that they should build on strengths instead of trying to improve...

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How to Fix Best Buy

I wrote an op-ed for Mashable this week about how to fix Best Buy. As I wrote in one of the comments there, it strikes me that Best Buy is still operating on the same principles that made it a world-class operation 10 years ago. The problem, of course, is that the...

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