Perfection Costs You Money

The product or service being delivered must be close to perfect, but the selling communications do not require perfection…they merely need to be made. Too often, we hold back communicating with customers and prospects because we don’t have the perfect thing to say....

We Get To Help

Friday was my birthday and I am getting old. Something interesting happened that day: I had three different sales calls with people who had recently attended a speech and wished to discuss a possible project together. All three were owners of small companies, and I...

The More Proactive Phone Calls You Make…

The more proactive phone calls you make… The more your customers and prospects will hear your name… The more they will know you are thinking about them… The more they will know you care… The more you will separate yourself from the competition,...

Your Best Prospects Are Your Current Customers

So many salespeople prospect by seeking to attract customers that are entirely new to you and your organization. Most salespeople prospect by looking to find first-time buyers. But these are not your best prospects. In fact, they may be your worst prospects, in that...