Latest Articles
Latest Articles
A Sales Story
One of my clients is two months into their implementation of The Revenue Growth Habit with me, and their sales and customer service staff is communicating far more proactively than they were before. On Friday, we were debriefing the project with the group and...
The No Before The Yes
The poet Leigh Mitchell Hodges said “Failure is often is that early morning hour of darkness which precedes the dawning of the day of success.” The rejection in sales then, is the no that precedes the yes. Unless you stop trying to help that customer. In this...
Happiness Drives Performance
Alex Goldfayn discusses how happiness impacts performance, and sales. https://www.youtube.com/watch?v=LNo6t-0rDRk&inf_contact_key=9e5a72a9c8af36b8e9fb9add2a9d564d427409ae73a25130dd078683454d6518
Memorial Day
I am grateful today for the brave men and women who serve our country here in the United States so that we may be free to pursue our dreams and attain our goals. I am thankful for their courage, their commitment, their precision, their focus, and their perseverance....
Showing Up
I was doing a half-day revenue growth workshop on Saturday for a client, and there was a fascinating comment from a new employee. He used to work for a customer of my client’s, before taking a job with my client’s firm. We were talking about calling customers on the...
A Revenue Growth Exercise With Alex Goldfayn
Alex Goldfayn takes you through a quick exercise he does with clients. https://www.youtube.com/watch?v=II04FBv3EAg&inf_contact_key=e19d6e9ab4f5b1cb90fad65e5072cc38427409ae73a25130dd078683454d6518
What Customers Tell Us
With every project, I interview the customers of my clients. I ask them, in rich detail, about what they like best about working with my clients. Here are some answers I’ve received, just in the last week. These are four different customers, of four different...
Are You Making It Look Easy or Difficult?
Last Friday’s video on making it look easy generated more than a dozen responses from people. I rarely connect these written newsletters to the videos I put out, but will do so this week. Last night I went to my seven-year-old daughter’s ballet recital, which...
Make It Look Easy, Even When It’s Hard
Alex Goldfayn discusses why customers are drawn to partners who make it look easy, even when it's hard. https://www.youtube.com/watch?v=sPRCkca95wo&inf_contact_key=16222d842d538939eecb0b42db922e12427409ae73a25130dd078683454d6518
170 Days
It's May 1. The year is one-third over. That means you have 34 weeks left to help as many people as you can, as much as you can. That’s 170 weekdays, counting today. That’s a lot of days to make a lot of money. What will you do? Who will you help? How will you...