Latest Articles
Latest Articles
The No’s Get Us To The Yeses
I’ve been thinking and talking a lot about rejection lately. So many people are uncomfortable hearing “no” from customers. This makes sense, of course. Who likes to be rejected? Here’s the thing though: the no’s get us to the yeses. Without them, we do not get to yes....
Empathy, Kindness and Grace
I am doing more than 40 podcast and influencer interviews for the launch of my upcoming book. (All the details on the new book are forthcoming, it's a bit early yet...) I had a pre-interview interaction with one of the podcasters that was so unpleasant and jarring...
Following Up Will Make You Rich
Years ago, a friend said this to me: The most successful people follow up a lot. This is true if you are looking for a job, or buying a home, and it's especially true if you're a salesperson looking for wins. Why is it true? Because following up communicates that you...
Welcome to The Second Half
I’ve always considered the Fourth of July weekend a kind of halftime break for the year. Today, the beginning of the first full week of the third quarter, the second half of 2020 properly begins. If it were a sports game, our team would be far behind. And, the score,...
Action is the Antidote
In uncomfortable, uncertain times, an effective antidote is action. Intentional action brings us a feeling of control. Effective activity brings with it momentum. When the pandemic makes it feel like life is on pause, action is the play button. Further, taking smart...
Sales Sliver Linings
I know it’s not easy right now out there right now. Business and sales changed overnight. Anxiety and fear rule the day. Just turn to a news media outlet — they’ll tell you all about it. Here’s the saving grace... It’s not easy for everyone: Us. Our competition. Our...
Four Critical Areas To Focus on To Grow Your Sales Now
Here are four of the most important areas to focus on in order to grow your sales, even during our current difficult environment: First, above all else, maintain confidence in your amazing ability to help your customers and prospects. This is the foundation on which...
The Window To Sell More is Wide Open
I think the window for selling more and making money is now wide open. In fact, I think the great majority of our total 2020 sales can be made in the next four to five months in the United States. The weather is nice and warm. States are mostly reopening. Businesses...
Avoiding Doing Something Important? Here’s How to Do It Now
Over the weekend, I did something I had been thinking and agonizing about for weeks — and the activity took 45 minutes to do. I didn’t want to do it. For weeks, I avoided it. I kept thinking and rethinking the right way to go about it. I am excellent at avoiding work...
We Owe Them This…
I've always considered this Memorial Day weekend a time of new beginnings and great promise. In the Chicago area, where I live, it signals the coming of good weather and for my family, the start of the most enjoyable months of the year. Around here, Memorial Day is...